2025 Priority MedXpress. All rights reserved. Privacy Policy

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Effective Date: [1/1/2025]

Priority MedXpress (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.prioritymedxpress.com, use our services, or interact with us online.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details.
• Health Information: If you use our services for clinical or diagnostic purposes, we may collect Protected Health Information (PHI) in accordance with HIPAA.
• Payment Information: Credit card or billing details when you make purchases or pay for services.
• Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.

How We Use Your Information

We use your information to:

• Provide and manage our services
• Process payments and send invoices
• Respond to inquiries and customer service requests
• Comply with legal and regulatory obligations (e.g., HIPAA, DOT, CLIA)
• Improve our website and user experience
• Send updates, newsletters, or marketing communications (you may opt out at any time)

How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your personal and health information, including:

• Secure servers and encrypted data transmission
• Access controls and staff training
• HIPAA-compliant data handling procedures

Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted service providers (e.g., labs, billing processors) under confidentiality agreements
• Government or regulatory authorities when required by law
• Medical professionals with your consent or as required for service delivery

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Object to or restrict certain data uses
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise your rights, contact us at [insert contact email].

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

HIPAA & North Carolina Privacy Compliance

HIPAA Compliance

Priority MedXpress is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We maintain administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of Protected Health Information (PHI).

We may collect, use, and disclose PHI only for purposes permitted under HIPAA, including:

• Treatment: Coordinating or managing healthcare services.

• Payment: Billing and processing claims for services rendered.

• Healthcare Operations: Quality assessment, compliance audits, and business management.

You have the right to:

• Access and request copies of your PHI.

• Request corrections to your health records.

• Receive an accounting of disclosures.

• Request restrictions on certain uses or disclosures.

• File a complaint with the U.S. Department of Health and Human Services if you believe your rights have been violated.

To exercise these rights, contact our Privacy Officer at info@prioritymedxpress.com

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Priority MedXpress
111 N 3rd Street #1048, Smithfield NC 27577
info@prioritymedxpress.com
Main:919.200.6162

Fax:919.200.6106